What TrustedID® Does to Protect Your Personal Information

to millions of customers.

Protecting your identity and personal information is a top priority for TrustedID. While the full details of our security procedures cannot be disclosed, we can share the following general steps TrustedID takes to protect youdentity and personal information is a top priority for TrustedID. While the full details of our security procedures cannot be disclosed, we can share the following general steps TrustedID takes to protect you.

  • All information you submit, such as your Social Security number, is safely transferred to a secure computer. Your personal information resides on secure servers where only TrustedIDís software can access it.
  • Your confidential information is always stored in an encrypted format using Secure Sockets Layer (SSL) technology.
  • TrustedID employees with access to customer information undergo thorough background checks. Access to information is strictly limited.
  • TrustedID uses a variety of techniques to provide multiple layers of protection against network or physical intrusion, and TrustedID servers and physical locations are monitored constantly for unauthorized access.

* TrustedID Anti-Phishing Policy

* TrustedID never sends emails requesting personal details! Here are three ways to spot a phishing email and verify a legitimate email from TrustedID.

  • Never respond to emails that ask you to confirm/update/verify your account data at TrustedID by visiting a given link. All account update emails from TrustedID would contain language such as: "There is a billing issue that needs your attention. Please log into your account at TrustedID for more details". TrustedID would never provide a link to access your account, period!
  • To update your TrustedID account, you should always go directly to (https://www.trustedid.com).
  • Always make sure the URL of the website you visit has the actual TrustedID URL (https://www.trustedid.com) in it. Bad spelling and grammar is also a dead giveaway, as TrustedID would never send out emails that misspell "TrustedID." Be extremely careful when words in emails are "clickable" and you can't initially see the URL to which you are being taken.
  • Consider using a service that helps spot phishing sites. Popular services include: EarthLink's ScamBuster Toolbar, Google's SafeBrowsing plug-in for Firefox browsers and McAfee's Site Advisor.
AARP® Identity Theft Protection from TrustedID is provided by TrustedID not AARP or its affiliates. TrustedID pays a royalty fee to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP does not employ or endorse TrustedID associates.